Privacy policy

 

SECURE SHIELD Privacy Policy

This privacy policy sets out how secureshield.co.za of Unit 17, Inospace Tambo Exchange, 587 Jones Road, Boksburg, Jet Park, Johannesburg, 1459 uses and protects any information that you give secureshield.co.za when you use this website, or opt in to any of our newsletters or further marketing.

secureshield.co.za is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

secureshield.co.za may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01-01-2024.

Collecting Personal Information:

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information:

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or Facebook pixels.
  • Disclosure for a business purpose: shared with our processor Shopify, Facebook, Google.

Order information:

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify, Facebook, Google.

Customer support information:

  • Examples of Personal Information collected: name, shipping addreses, email address, phone number.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: shared with our processor Shopify, Facebook, Google.

What we do with the information we gather:

We ask for this information in order to understand your needs and provide you with a better service, and in particular for the following reasons unless we have your express prior permission:

  • Communicate with you and enable you to access our services;
  • To process your payment for any products or services;
  • Internal record keeping;
  • To send you promotional emails and newsletters;
  • To improve our products and services.

Who will your information be shared with?

Your personal data will not be sold to any third parties. We will only share your information with third parties to fulfil our role and to administer our services. If further consent is required to pass your personal data to third parties, you may be contacted in order to give your positive consent for this purpose. All information sharing is only done on the basis of it being necessary and to fulfil a legitimate business purpose.

Cookie Policy:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We use cookies and similar technologies to collect information about your use of the website to help create reports and statistics on the performance of the website. Analytics cookies such as Google Analytics collect information such as your IP address, device type and operating system, referring URLs, location and pages visited. If you don’t want Google Analytics to be used in your browser, you can install the ‘Google Analytics Opt-Out Browser Add-On’, provided by Google.

Minors:

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place appropriate physical and electronic procedures to safeguard and secure the information we collect.

How long we retain your information:

We will retain your personal data for no longer than is necessary and in any event no longer than one year from the date of last use. Your personal data will then be deleted.

How do you access your data?

You have the right to access information held about you. If you would like to know what data is held about you, or if you would like to amend or delete any information held about you, please send an email to info@secureshield.co.za.

Contact us:

Tel: 010 500 7564

Whatsapp Support: +27 81 760 5757 / +27 71 003 4498

Email: info@secureshield.co.za

Add: Unit 17, Inospace Tambo Exchange, 587 Jones Road, Boksburg, Jet Park, Johannesburg, 1459